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ReyLUMI legal
Rules for accounts, bookings, payments, content, disputes, platform outputs, and responsible use of ReyLUMI.
01
ReyLUMI provides technology for beauty discovery, booking, customer history, salon operations, POS records, staff workflows, payroll support, tax-related operational records, public content, and related account experiences. These Terms explain the rules for using ReyLUMI as a client, beauty professional, staff member, salon owner, or business user.
A person may use ReyLUMI in more than one way. For example, someone may have a personal profile, book services as a client, work as staff at a salon, and help manage a business workspace. Your rights and responsibilities can depend on the context in which you are using the platform.
These Terms work together with the Privacy Policy, Community Standards, and Business & Salon Terms. If you use ReyLUMI for a salon or business, the business-specific terms also apply to that use.
02
By creating an account, accessing ReyLUMI, booking through the platform, publishing content, accepting a staff invitation, or using a business workspace, you agree to these Terms and the policies linked from them.
ReyLUMI legal
Rules for accounts, bookings, payments, content, disputes, platform outputs, and responsible use of ReyLUMI.
01
ReyLUMI provides technology for beauty discovery, booking, customer history, salon operations, POS records, staff workflows, payroll support, tax-related operational records, public content, and related account experiences. These Terms explain the rules for using ReyLUMI as a client, beauty professional, staff member, salon owner, or business user.
A person may use ReyLUMI in more than one way. For example, someone may have a personal profile, book services as a client, work as staff at a salon, and help manage a business workspace. Your rights and responsibilities can depend on the context in which you are using the platform.
These Terms work together with the Privacy Policy, Community Standards, and Business & Salon Terms. If you use ReyLUMI for a salon or business, the business-specific terms also apply to that use.
02
By creating an account, accessing ReyLUMI, booking through the platform, publishing content, accepting a staff invitation, or using a business workspace, you agree to these Terms and the policies linked from them.
If you use ReyLUMI on behalf of a salon, business, or staff team, you represent that you have authority to use that workspace and to accept applicable terms for that use. If your authority changes, you should stop using that business workspace until your access is updated.
Some features may present additional terms, notices, or confirmations. Those terms apply to the feature they describe, but they do not replace these Terms unless they expressly say so.
If you use ReyLUMI on behalf of a salon, business, or staff team, you represent that you have authority to use that workspace and to accept applicable terms for that use. If your authority changes, you should stop using that business workspace until your access is updated.
Some features may present additional terms, notices, or confirmations. Those terms apply to the feature they describe, but they do not replace these Terms unless they expressly say so.
03
You must be able to form a legally binding agreement, or use ReyLUMI with appropriate consent where required by law. You may not use the platform if applicable law prohibits you from doing so.
Business users are responsible for confirming that their salon, services, staff relationships, licenses, customer communications, prices, taxes, and professional obligations comply with laws and rules that apply to them.
ReyLUMI may limit access where it reasonably believes an account, workspace, or activity creates safety, legal, security, fraud, or authorization concerns.
03
You must be able to form a legally binding agreement, or use ReyLUMI with appropriate consent where required by law. You may not use the platform if applicable law prohibits you from doing so.
Business users are responsible for confirming that their salon, services, staff relationships, licenses, customer communications, prices, taxes, and professional obligations comply with laws and rules that apply to them.
ReyLUMI may limit access where it reasonably believes an account, workspace, or activity creates safety, legal, security, fraud, or authorization concerns.
04
ReyLUMI supports personal accounts and business-related roles such as Owner, manager, staff, and service professional. Access may vary by workspace, role, invitation, membership, salon relationship, and platform authorization.
A role shown in the interface is not a substitute for authorization. Permissions must come from the account, salon, invitation, membership, or other access records that control the workspace. See Business & Salon Terms for more detail on business permissions.
You should not share credentials, impersonate another user, or use another person's workspace access. If you believe an account or workspace was accessed without permission, report it promptly.
04
ReyLUMI supports personal accounts and business-related roles such as Owner, manager, staff, and service professional. Access may vary by workspace, role, invitation, membership, salon relationship, and platform authorization.
A role shown in the interface is not a substitute for authorization. Permissions must come from the account, salon, invitation, membership, or other access records that control the workspace. See Business & Salon Terms for more detail on business permissions.
You should not share credentials, impersonate another user, or use another person's workspace access. If you believe an account or workspace was accessed without permission, report it promptly.
05
You are responsible for keeping account credentials secure, maintaining accurate contact information, and using ReyLUMI only for lawful and authorized purposes.
You are also responsible for activity that occurs under your account or under a business workspace you are authorized to manage, to the extent permitted by law. If you supervise a salon workspace, you should review staff access regularly and remove users who no longer need access.
If ReyLUMI provides account recovery, phone verification, staff invitation, or similar identity workflows, you must provide accurate information and may not use those workflows to take over someone else's account, customer history, or business relationship.
05
You are responsible for keeping account credentials secure, maintaining accurate contact information, and using ReyLUMI only for lawful and authorized purposes.
You are also responsible for activity that occurs under your account or under a business workspace you are authorized to manage, to the extent permitted by law. If you supervise a salon workspace, you should review staff access regularly and remove users who no longer need access.
If ReyLUMI provides account recovery, phone verification, staff invitation, or similar identity workflows, you must provide accurate information and may not use those workflows to take over someone else's account, customer history, or business relationship.
06
ReyLUMI is a technology platform. It helps users discover salons, connect with beauty professionals, request bookings, manage salon operations, maintain records, and perform operational calculations based on information entered into the platform.
ReyLUMI does not automatically become a salon, beauty service provider, employer, accountant, tax advisor, law firm, payroll provider, or payment processor merely because those workflows are supported or recorded in the product.
Salons, professionals, staff, and clients remain responsible for the real-world services, employment relationships, business decisions, financial decisions, and legal obligations that belong to them.
06
ReyLUMI is a technology platform. It helps users discover salons, connect with beauty professionals, request bookings, manage salon operations, maintain records, and perform operational calculations based on information entered into the platform.
ReyLUMI does not automatically become a salon, beauty service provider, employer, accountant, tax advisor, law firm, payroll provider, or payment processor merely because those workflows are supported or recorded in the product.
Salons, professionals, staff, and clients remain responsible for the real-world services, employment relationships, business decisions, financial decisions, and legal obligations that belong to them.
07
Many ReyLUMI outputs depend on information entered by users or configured by a salon. This can include service prices, staff assignments, booking settings, POS ticket lines, discounts, tips, tax settings, payroll settings, commission rules, customer records, and other operational inputs.
Because outputs depend on those inputs, users and businesses should review important results before relying on them. This is especially important before paying staff, filing taxes, issuing refunds, correcting tickets, publishing salon information, or making financial or business decisions.
ReyLUMI works to provide useful tools, but it cannot guarantee that every user-entered value, configuration, calculation, or record is complete, current, or suitable for every legal, tax, payroll, or accounting purpose.
07
Many ReyLUMI outputs depend on information entered by users or configured by a salon. This can include service prices, staff assignments, booking settings, POS ticket lines, discounts, tips, tax settings, payroll settings, commission rules, customer records, and other operational inputs.
Because outputs depend on those inputs, users and businesses should review important results before relying on them. This is especially important before paying staff, filing taxes, issuing refunds, correcting tickets, publishing salon information, or making financial or business decisions.
ReyLUMI works to provide useful tools, but it cannot guarantee that every user-entered value, configuration, calculation, or record is complete, current, or suitable for every legal, tax, payroll, or accounting purpose.
08
ReyLUMI is a platform that connects clients with salons, beauty professionals, and businesses. ReyLUMI facilitates technology for discovery, booking requests, schedule visibility, booking status, and related communication; it is not the provider of the beauty service unless expressly stated otherwise.
A booking may require confirmation before it is accepted. Availability shown in a booking experience does not guarantee that a provider will accept the request, that a specific professional will be available, or that a service can be performed exactly as requested.
Reviews about a booking should follow the Community Standards for reviews. Business responsibilities for honoring accepted bookings are described in the Business & Salon Terms.
08
ReyLUMI is a platform that connects clients with salons, beauty professionals, and businesses. ReyLUMI facilitates technology for discovery, booking requests, schedule visibility, booking status, and related communication; it is not the provider of the beauty service unless expressly stated otherwise.
A booking may require confirmation before it is accepted. Availability shown in a booking experience does not guarantee that a provider will accept the request, that a specific professional will be available, or that a service can be performed exactly as requested.
Reviews about a booking should follow the Community Standards for reviews. Business responsibilities for honoring accepted bookings are described in the Business & Salon Terms.
09
ReyLUMI may help record payment-related information, such as amounts, methods, tips, discounts, taxes, deposits, refunds, and adjustments, including POS workflows where enabled. Unless a separate checkout or payment-processing integration expressly says otherwise, ReyLUMI's current POS payment records are operational records and do not by themselves process or settle payment.
Refund and cancellation outcomes depend on the applicable salon policy, any payment processor actually used for the transaction, and applicable law. These Terms do not create a universal refund rule unless ReyLUMI presents one in a specific checkout, booking, or business agreement.
If third-party payment processing is enabled for a transaction, additional processor terms, fees, settlement timelines, chargeback rules, and verification requirements may apply. Salons should review POS Records and Payments in the Business & Salon Terms before relying on payment records.
09
ReyLUMI may help record payment-related information, such as amounts, methods, tips, discounts, taxes, deposits, refunds, and adjustments, including POS workflows where enabled. Unless a separate checkout or payment-processing integration expressly says otherwise, ReyLUMI's current POS payment records are operational records and do not by themselves process or settle payment.
Refund and cancellation outcomes depend on the applicable salon policy, any payment processor actually used for the transaction, and applicable law. These Terms do not create a universal refund rule unless ReyLUMI presents one in a specific checkout, booking, or business agreement.
If third-party payment processing is enabled for a transaction, additional processor terms, fees, settlement timelines, chargeback rules, and verification requirements may apply. Salons should review POS Records and Payments in the Business & Salon Terms before relying on payment records.
10
The platform may rely on third-party services for hosting, database, authentication, storage, email, maps, payment processing where enabled, or similar operations. These services can affect account access, file delivery, map display, password recovery, booking communications, and other product behavior.
ReyLUMI works to choose appropriate providers and operate the platform responsibly, but ReyLUMI does not guarantee that every third-party service will be uninterrupted, error-free, or available in every location at all times.
You may need to follow third-party terms when you use a feature that depends on an outside provider. Privacy disclosures about service providers are described in the Service Providers section of the Privacy Policy.
10
The platform may rely on third-party services for hosting, database, authentication, storage, email, maps, payment processing where enabled, or similar operations. These services can affect account access, file delivery, map display, password recovery, booking communications, and other product behavior.
ReyLUMI works to choose appropriate providers and operate the platform responsibly, but ReyLUMI does not guarantee that every third-party service will be uninterrupted, error-free, or available in every location at all times.
You may need to follow third-party terms when you use a feature that depends on an outside provider. Privacy disclosures about service providers are described in the Service Providers section of the Privacy Policy.
11
You may not misuse ReyLUMI, interfere with the platform, or use the platform to harm other people, businesses, or systems.
11
You may not misuse ReyLUMI, interfere with the platform, or use the platform to harm other people, businesses, or systems.
12
ReyLUMI, its product experience, software, design, trademarks, and platform materials are owned by ReyLUMI or its licensors. You may not copy, modify, distribute, reverse engineer, or misuse them except as allowed by these Terms, product functionality, applicable law, or written permission.
You keep ownership of content you submit, such as profile details, photos, videos, reviews, service information, salon content, or business content. You grant ReyLUMI a limited license to host, display, process, reproduce, and share that content as needed to operate, secure, support, and improve the platform, consistent with the Privacy Policy and available product settings.
If you publish content publicly, such as public salon profile content, reviews, or beauty profile content, other users may be able to view it, interact with it, or use it to decide whether to book or work with a salon.
12
ReyLUMI, its product experience, software, design, trademarks, and platform materials are owned by ReyLUMI or its licensors. You may not copy, modify, distribute, reverse engineer, or misuse them except as allowed by these Terms, product functionality, applicable law, or written permission.
You keep ownership of content you submit, such as profile details, photos, videos, reviews, service information, salon content, or business content. You grant ReyLUMI a limited license to host, display, process, reproduce, and share that content as needed to operate, secure, support, and improve the platform, consistent with the Privacy Policy and available product settings.
If you publish content publicly, such as public salon profile content, reviews, or beauty profile content, other users may be able to view it, interact with it, or use it to decide whether to book or work with a salon.
13
Images marked lumiAi are AI-generated reference images created by ReyLUMI for inspiration and illustration. These images may appear in Explore, style references, service guides, and placeholder imagery on business profiles.
A lumiAi image is not a photograph of actual work, clients, staff, or premises of the salon or professional shown nearby. Its placement does not mean that the business created the image, performed the illustrated work, or endorsed the design.
AI-generated images may contain unrealistic details. They do not guarantee that a design or service is available or that the same result can be achieved. Confirm the design, suitability, price, and availability directly with the salon or professional before booking.
13
Images marked lumiAi are AI-generated reference images created by ReyLUMI for inspiration and illustration. These images may appear in Explore, style references, service guides, and placeholder imagery on business profiles.
A lumiAi image is not a photograph of actual work, clients, staff, or premises of the salon or professional shown nearby. Its placement does not mean that the business created the image, performed the illustrated work, or endorsed the design.
AI-generated images may contain unrealistic details. They do not guarantee that a design or service is available or that the same result can be achieved. Confirm the design, suitability, price, and availability directly with the salon or professional before booking.
14
We may suspend, limit, or terminate access when reasonably needed to protect users, investigate abuse, comply with law, address security concerns, resolve authorization disputes, or enforce these Terms.
Suspension can apply to a personal account, public content, a staff relationship, a business workspace, or a feature within a workspace, depending on the issue. ReyLUMI may preserve records where needed for security, dispute resolution, legal compliance, or business continuity.
You may stop using the platform at any time. Some records may remain as described in the Privacy Policy and Business & Salon Terms.
14
We may suspend, limit, or terminate access when reasonably needed to protect users, investigate abuse, comply with law, address security concerns, resolve authorization disputes, or enforce these Terms.
Suspension can apply to a personal account, public content, a staff relationship, a business workspace, or a feature within a workspace, depending on the issue. ReyLUMI may preserve records where needed for security, dispute resolution, legal compliance, or business continuity.
You may stop using the platform at any time. Some records may remain as described in the Privacy Policy and Business & Salon Terms.
15
ReyLUMI works to provide reliable and useful tools, but technology can contain errors, interruptions, delays, incomplete records, or configuration issues. The platform is provided on an as-available basis.
ReyLUMI does not guarantee uninterrupted operation, particular business results, provider quality, booking availability, customer demand, review outcomes, or that every record or calculation will be complete or error-free.
Users and businesses should verify important information before making service, financial, payroll, tax, employment, refund, or legal decisions.
15
ReyLUMI works to provide reliable and useful tools, but technology can contain errors, interruptions, delays, incomplete records, or configuration issues. The platform is provided on an as-available basis.
ReyLUMI does not guarantee uninterrupted operation, particular business results, provider quality, booking availability, customer demand, review outcomes, or that every record or calculation will be complete or error-free.
Users and businesses should verify important information before making service, financial, payroll, tax, employment, refund, or legal decisions.
16
To the maximum extent permitted by applicable law, ReyLUMI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost goodwill, or loss of data.
Any liability cap, exclusion, consumer protection language, or statutory limitation that requires specific legal drafting should be confirmed in the final legally reviewed version of these Terms.
17
We may update these Terms as the product, law, or business needs change. The Last updated date shows when this document was most recently revised.
Material changes may require additional notice, consent, or effective-date timing where required by applicable law. Continued use of ReyLUMI after updated terms become effective means you accept the updated terms, unless applicable law requires a different process.
18
Governing law, venue, arbitration, class action waiver, and similar dispute terms will apply only when included in a legally effective version of these Terms or required by applicable law.
Until those final terms are confirmed, users should contact ReyLUMI through the available support channel where practical so the issue can be reviewed.
16
To the maximum extent permitted by applicable law, ReyLUMI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost goodwill, or loss of data.
Any liability cap, exclusion, consumer protection language, or statutory limitation that requires specific legal drafting should be confirmed in the final legally reviewed version of these Terms.
17
We may update these Terms as the product, law, or business needs change. The Last updated date shows when this document was most recently revised.
Material changes may require additional notice, consent, or effective-date timing where required by applicable law. Continued use of ReyLUMI after updated terms become effective means you accept the updated terms, unless applicable law requires a different process.
18
Governing law, venue, arbitration, class action waiver, and similar dispute terms will apply only when included in a legally effective version of these Terms or required by applicable law.
Until those final terms are confirmed, users should contact ReyLUMI through the available support channel where practical so the issue can be reviewed.
19
For questions about these Terms, contact ReyLUMI through the support channel available in your account or through the official contact channel published for the product.
19
For questions about these Terms, contact ReyLUMI through the support channel available in your account or through the official contact channel published for the product.